Terms and Conditions

Effective Date: [ 21 April 2025 ]

Welcome to StreamlineREI! We're excited to have you on board. These Terms and Conditions (“Terms”) are designed to help you understand the rules and guidelines for using our website and services, including LeadSmart AI—our proprietary AI-driven solutions tailored to help real estate professionals and investors streamline their operations.


Please take a moment to carefully review these Terms, as they govern your use of our platform. By using our services, you agree to abide by these Terms.

1. Acceptance of Terms

By using StreamlineREI’s services, you agree to the following terms:

1.1 Eligibility

You must be at least 18 years old and legally able to enter into binding agreements. If you're using our services on behalf of an organization, you must have the necessary authority to bind that entity.

1.2 Legally Binding Agreement

When you use StreamlineREI, you enter into a legally binding agreement. If you disagree with any part of these Terms, please stop using the platform.

1.3 Modifications to the Terms

We may update these Terms at any time. Any changes will be posted on this page, and your continued use of our services after the update means you accept the revised terms. Be sure to check back for updates.

1.4 Additional Agreements

Some services may have additional terms that apply. If there’s a conflict between these Terms and the additional agreements, the additional agreements will prevail.

1.5 Consent to Electronic Communications

By using StreamlineREI, you agree to receive electronic communications, including promotional emails and important service updates. You can opt-out of promotional emails but not essential communications.

1.6 Termination of Agreement

You can close your account at any time, and we may also terminate your account if we detect violations, inactivity, or suspicious activity. Some provisions will survive termination, such as liability clauses.

2. Definitions

To make sure you fully understand your rights and obligations, here’s what some of the key terms mean in these Terms:

2.1 “Services”

All products, tools, and features offered by StreamlineREI, including the LeadSmart AI platform (lead management, marketing automation, etc.), third-party integrations, and any other tools we provide.

2.2 “User”, “You”, or “Your”

Refers to any individual or entity using StreamlineREI’s services, whether registered users or visitors.

2.3 “Content”

Includes any content available on StreamlineREI, such as user-generated content (feedback, reviews), platform content (blog posts, tutorials), and third-party content (external data sources).

2.4 “Personal Information”

Refers to any data that identifies an individual, including names, contact details, and payment information.

2.5 “Third-Party Service Providers”

External entities that provide services like payment processing, CRM integrations, and analytics.

2.6 “Account”

Your personal or business profile on StreamlineREI, including login credentials and personal details.

2.7 “Subscription”

Refers to recurring payments for accessing StreamlineREI services.

2.8 “Confidential Information”

Any private business, financial, or technical information shared between StreamlineREI and users.

2.9 “Intellectual Property”

All rights to StreamlineREI’s content, software, and trademarks.

2.10 “Lead Data”

Information related to potential clients, such as contact details and behavioral data.

2.11 “Marketing Automation”

Tools designed to help automate marketing efforts, including email campaigns and social media management.

2.12 “Platform”

The digital ecosystem, including our website, mobile apps, and API integrations.

2.13 “Third-Party Platforms”

External services integrated with StreamlineREI, like CRM systems and social media channels.

2.14 “User-Generated Content”

Material that users contribute, such as feedback, reviews, or posts.

3. Services Overview

StreamlineREI and LeadSmart AI provide a suite of AI-powered tools designed to enhance the efficiency and profitability of real estate professionals and investors. Our offerings include:

3.1 AI-Powered Lead Management

Evaluate, rank, and track leads, and automate follow-ups to ensure no opportunity is missed.

3.2 AI-Based Appointment Scheduling

Smart scheduling, automated reminders, and calendar syncing to ensure you never miss a meeting.

3.3 Marketing Automation Tools

Create and manage automated email campaigns, integrate with social media, and track campaign performance.

3.4 Data Analysis and Predictive Insights

Market analytics, property value predictions, and risk analysis to help you make smarter investment decisions.

3.5 CRM Solutions

Organize client data, track communications, and engage clients through automation.

3.6 Task and Project Management

Assign tasks, track progress, and collaborate in real time.

3.7 AI-Enhanced Portfolio Management

Monitor your property portfolio and get projections for future cash flows.

3.8 Custom AI Solutions

Tailored AI models and integration with your existing systems.

3.9 Continuous Updates and Innovation

We regularly release new features and improvements based on user feedback and the latest AI advancements.

4. Use of Services

When using StreamlineREI’s services, please be mindful of the following:

4.1 Compliance with Laws

You agree to follow all applicable laws, including those related to real estate, data privacy (e.g., UAE Data Protection Law), and marketing regulations.

4.2 Accountability for User Activity

You are responsible for all activities under your account. Make sure to keep your credentials secure and report any unauthorized access immediately.

4.3 Accurate Information

Provide accurate, up-to-date information when registering or interacting with our platform.

4.4 Prohibited Actions

Engaging in illegal activities, distributing malware, or engaging in harassment will result in immediate termination of your account.

4.5 Fair Use of Services

Please avoid actions that could negatively impact our platform’s performance, such as overburdening system resources or violating API usage limits.

4.6 Termination of Access

We may suspend or terminate your access to our services if you violate these Terms or engage in prohibited activities.

5. Account Registration

To access all features of LeadSmart AI, you must create an account. By doing so, you agree to:

5.1 Confidentiality and Security of Credentials

Keep your account information confidential, use a strong password, and enable two-factor authentication (2FA) for enhanced security.

5.2 Responsibility for Account Activity

You are responsible for all activities under your account, including any unauthorized access.

5.3 Age Requirement

You must be at least 18 years old, or have parental consent if you're underage.

5.4 Account Termination and Suspension

We reserve the right to suspend or terminate accounts if there are violations of these Terms.

6. Fees and Payments

6.1 Payment Methods

By subscribing to our services, you authorize StreamlineREI to charge your selected payment method.

6.2 Subscription Fees

All fees are non-refundable unless stated otherwise. Subscriptions are charged monthly or annually, depending on your plan.

6.3 Changes to Fees

We’ll notify you of any fee changes, and you’ll have the option to accept the new rates or cancel your subscription.

7. Modifications to Services

We may modify or suspend parts of our services, or introduce new features to enhance your experience. You’ll be notified of any significant changes, and your continued use signifies acceptance.

8. Intellectual Property

All content, software, and features on StreamlineREI are owned by us or our licensors. You are granted limited use based on your subscription plan but are not allowed to copy, distribute, or reverse-engineer our intellectual property.

9. User Content

By submitting content, you grant StreamlineREI a license to use, modify, and distribute it as needed. You are responsible for ensuring that your content doesn’t infringe on any third-party rights.

10. Third-Party Services and Links

We may include links to third-party services. While we provide these links for your convenience, we’re not responsible for their content or practices.

11. Privacy

Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

12. Limitation of Liability

To the fullest extent allowed by law, StreamlineREI and LeadSmart AI are not liable for any damages resulting from your use of our services, including service interruptions or data loss.

13. Disclaimer of Warranties

Our services are provided "as-is," and we make no guarantees regarding their availability, accuracy, or suitability for your needs.

14. Indemnification

You agree to indemnify StreamlineREI against any claims arising from your use of our services, including any violations of these Terms or third-party rights.

15. Termination

We reserve the right to terminate or suspend your account if you breach these Terms. Any fees paid are non-refundable upon termination.

16. Governing Law

These Terms are governed by the laws of the UAE. Any legal disputes will be resolved in the relevant UAE courts.

17. Changes to Terms

We may update these Terms from time to time. When we do, the updated version will be posted on our website. Please review them periodically.